Frequently Asked Questions

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Our admission fee is (not including tax and any cc fees): 

        Per Child: 

• $15.50 for 1 hour 
• $20.50 for 1.5 hours
• $25.50 for 2 hours 
• $35.50 for 3 hours 
• $45.50  for 4 hours
• $3.00 fee per adult 
• Free: Infants (not using equipment) 

 Open 7 days a week (except select holidays)
Hours:

• Weekdays: 9:00 AM – 6:00 PM 
• Weekends: 9:00 AM – 6:00 PM (check google maps for updated hours)
   

Please note: Our hours may vary due to private events. For the most up-to-date information, check our Google listing before visiting.

 ROC Kid City is designed for crawling babies through age 10. Older siblings are welcome to visit as well. Any child using the play equipment requires a paid admission, including children under age 1. 

Small snack and drinks can be consumed at the center tables and not around the play equipment.  Refillable water station is situated next to the check-in desk.  

We use Force of Nature.   Force of Nature uses only 3 ingredients – water, salt & vinegar. It has no dyes, fragrances, preservatives, surfactants, bleach, alcohol, quats, hydrogen peroxide or any other harmful chemicals.  Force of Nature is an EPA registered disinfectant that kills 99.9% of viruses and bacteria 

It’s okay to estimate when booking. We’ll confirm and keep track of the final number of children and adults on the day of your party, and you’ll only be charged for the actual total 

ROC Kid City is a locally owned small business, while many museums, libraries, and parks are publicly funded or nonprofit organizations. Admission helps us maintain a clean, safe indoor play space, staff the facility, and continually care for and improve the play equipment and experience for families. .

YES! We have free Wi-Fi.  You may ask for the Wi-Fi password when you check-in 

We have free lockers available (first come , first serve) and also shoe cubbies.

No.  An adult must be supervising their children at all times.

Yes.  Please contact for additional information 585-354-6177  or book online: https://ecom.roller.app/rockidcity/onlinecheckout/en-us/product/965914?

Strollers are not permitted beyond the reception desk and can be parked by lockers or benches.

Kids party tables are 2ft wide by 4 ft long.  We also have 6 ft lifetime tables for food and dessert